Privacy Policy
We (hereafter also referred to as "We," "Us," or "Our") are dedicated to protecting your personal information and privacy
This Privacy Policy is designed to explain how we gather and retain the information you share via the Sterra Fundex website (the “website”)
Our commitment to these principles will remain steadfast
- To ensure clarity and transparency in how we gather and handle your personal information:
Our aim is to empower you to make informed decisions regarding personal data usage and processing. To this end, we've developed our website, utilizing various methods and procedures to deliver relevant information about personal data usage.
Should we determine that you require specific information, we will supply it to you at the designated date and time
We are eager to address any inquiries you may have and provide necessary clarifications about legal restrictions. Feel free to reach out to us via email at the following address: info@sterra-fundex.com
- Personal information will solely be utilized as outlined in the policy.
We may process Personal Data for a variety of purposes, such as providing the website to you and linking you with third-party trading platforms ('Services'), enhancing the site, safeguarding our rights and interests, facilitating service maintenance and provision, complying with regulatory or legal obligations, and managing administrative and business activities to support the delivery and use of the Services.
We also handle personal data to gain a more comprehensive understanding of your preferences and requirements
- Utilize key tools to safeguard your rights in relation to personal data:
To support your rights, we offer extensive resources. Feel free to contact us at any time to request access to your personal data. We can amend or delete your information, cease its use for specific or general purposes, and facilitate transferring it to you or a third party. We are committed to accommodating your requests
- Protect your personal information:
While complete security of your personal data cannot be fully guaranteed, we are committed to continuously implementing a range of strategies and techniques to safeguard your personal information
Our privacy and security policy is thorough and detailed
1. What Does the Scope Include?
This policy details the types of personal data the company gathers from individuals, how it is processed, disclosed to third parties, and protected, among other specifics
This Policy relates to information concerning an identified or identifiable individual. An identifiable individual is someone who can be directly identified or identified through a combination of additional information we possess or can access.
The Policy defines “processing” as any operation that involves using or collecting personal data. This encompasses the management, organization, and storage of such data.
Our services are intended for a general audience and are not tailored for individuals under 18. We do not intentionally seek or collect information from minors, nor do we knowingly permit them to use our services. If we discover such information, we will promptly delete it.
2. What types of personal information do we retain about you?
When you use our services and channels or visit our website, we collect personal data. In some situations, we might ask for your personal data directly. Alternatively, we may obtain your personal data by analysing how you use our services and channels or by receiving information from our third-party partners.
3. Disclosure of personal information to the company is not required, along with the implications
While you are not obligated to share personal data with us, in some cases, withholding it may restrict your access to certain services or limit your ability to fully utilize the website.
4. What types of personal data may we collect? During your visit to our website, we might collect the following personal information:
This encompasses details about your online activity log, data related to your traffic (such as IP address, access date and time, and language used), software crash logs, browser type, as well as device information. The data collected does not include personal information and cannot identify you
Personal Information You Provide: Any personal information you choose to share with Us when you access a third-party online trading platform through Us
Your personal information provided to third-party platforms for trade purposes includes your full name, address, phone number, and email address
5. Legal Grounds and Justification for Processing Personal Data
The company processes your personal data as specified in this section, consistent with the relevant legal basis
The company is not permitted to use your personal data without a legal basis. The lawful grounds the company may rely on to process your personal data include:
- You have consented to the handling of your personal data for various reasons, such as when you provide personal details via the website for us to share with a third-party trading platform.
- Processing by the company or a third party might be required to protect their legitimate interests, such as improving our services or addressing legal claims
- Processing must adhere to a legal obligation
Reach out to us via email for further information on the processing required to safeguard legitimate interests
Below are the reasons and legal justifications for how we may utilise the personal information you provide to us
Facilitate the sharing of your personal information with third parties upon your request for access to digital trading
Upon your request, we may gather personal information from you to share with third-party companies
You have consented to the processing of your personal data for one or more purposes
To address your inquiries, questions, or concerns, we require personal data to effectively assist you with any service-related questions you may have
Processing is essential to serve the company's legitimate interests or those of a third party
To fulfil legal obligations or administrative, judicial, or statutory demands, personal data is processed in accordance with these legal requirements
Processing is required to meet legal obligations
To improve our services, we may utilise Personal Data to enhance our offerings. This encompasses, but is not limited to, any crash or malfunction reports we gather related to the services.
Processing is required to fulfill the legitimate interests of the company or a third party
To safeguard against fraud and misuse of our services
To execute and oversee tasks consistent with our service requirements, including administrative operations, business growth initiatives, strategic planning, and supervisory processes, among others
Processing is necessary to fulfill the legitimate interests of the company or a third party
For decision-making on various issues, we utilize a range of analytical techniques, including statistical analysis.
It is necessary to process the legitimate interests of the company or a third party
To protect our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. We may process personal data to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant conditions, terms, or policies
The company's legitimate interests or those of a third party need to be addressed.
6. Disclosure of Personal Information to Third Parties
The company may also disclose personal data to third-party service providers, such as hosting and storage firms, IP address analyzers, and user experience evaluators
You may also request that we share specific personal information about you with third-party trading platforms. In these instances, we will transmit the personal data you provide to these third-party trading platforms. The handling of your personal information will be subject to their privacy policies. Your personal information could be shared with multiple trading platforms
The Company may share personal data with affiliated entities or business partners who can supply the necessary resources to enhance and improve the products and services offered to customers
Personal data may be shared with regulatory, local, or official authorities to safeguard third-party rights or The Company's assets
In the event of a transaction, we may disclose personal data about you to potential investors, buyers, company lenders, or lenders from any affiliated company. This includes scenarios such as asset transfers or sales within the group, as well as mergers, restructurings, consolidations, or bankruptcies involving the company or any business within the group
7. Use of Cookies and Third-Party Services
We may make use of third-party services, including advertisers on our website or analytics firms. These entities might also employ cookies or other technologies.
Cookies are small text files stored on your device when you visit or access the website. They collect details about your preferences and browsing behavior to enhance your user experience, track your preferences, and tailor products and services to your interests. Cookies are also used for statistical analysis and research.
Certain cookies we use are session cookies, which are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent and remain on your device even after you close your browser. These help the website recognize you as a returning user and facilitate your return to the website.
Types of cookies:
These will be used in accordance with their intended purpose
Cookies are essential
These cookies are crucial for enabling access to the features you've requested and for seamless navigation of our website. They help deliver the information, products, and services you have requested from us
They are essential for downloading and streaming data on your device, allowing you to browse the website, utilise its features, and revisit previously viewed pages.
Cookies gather personal information, including your username and the date you last logged in, to verify your site access.
These are removed when you exit your web browser (session cookies)
Functionality cookies
Cookies enable us to recognize you upon each visit to our site and maintain your preferences and settings
They remain effective until their expiry date and are preserved even after the browser is closed
Performance cookies
We utilize cookies to gather statistical information on site performance and enhance it. They also enable us to analyze our website.
Cookies collect anonymous information that cannot be linked to any specific or identifiable individual
These can be deleted when you exit your browser. However, some cookies never expire
Cookies have been blocked or deleted
To manage or delete cookies, adjust the settings in your browser. Below are links to assist you with this process for several popular browsers
- firefox
- Microsoft Edge
- Google Chrome
- safari
Please note that if this occurs, some or all features of the website may not function as anticipated
ONLINE TRACKING NOTICE
The Company intends to keep your personal data for the duration necessary to fulfill the objectives outlined in this policy or for longer periods as allowed by law, regulations, policies, and applicable orders
Your information will be shared with external trading platforms for a duration of 12 months. By consenting, you permit us to extend sharing your data for an additional 12 months.
We routinely evaluate retained Personal Data to ascertain its continued necessity
9. International transfer of personal information to a third country or organisation
Your personal information may be transferred to other countries, meaning your data could be sent to another nation beyond your current residence or to international organisations. The company takes all necessary measures to safeguard the personal data you provide, ensuring that data users can assert their rights and access effective legal remedies
These protections and safeguards are accessible to all EEA (European Economic Area) residents
- Transfer to a non-EU country or international organization recognized by the European Commission as providing sufficient protection for personal data as per Article 45(3) of Regulation 2016/679 of the European Parliament and Council dated 27 April 2016 (the “GDPR”)
- The transfer is executed under a legally binding and enforceable agreement between public entities or authorities, in compliance with Article 46 (2) (a)
- The transfer was executed in compliance with the standard data protection clauses adopted by the EU Commission under Article 46 (2) (c) of the GDPR. You can view these Clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
The Company is able to share details about the security measures it uses to safeguard your personal data when transferred to third-party countries or international organisations. Please email us at info@wealthwaydigital.uk
10. Personal Data Protection
We have established effective organizational and technical measures to safeguard personal data, preventing any accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be error-free at all times. Additionally, we are not liable for any intangible, incidental, or consequential damages that may arise from the use or disclosure of personal data. This includes, but is not limited to, personal data being exposed due to transmission errors, unauthorized third-party access, or any other cause beyond our control
If we are legally mandated or required to meet conditions beyond our control, we may need to share your personal data with third parties, such as government authorities. Under these circumstances, we cannot guarantee that third parties will protect your personal data
Transmitting personal data over the internet cannot be completely secure. We cannot assure the security of the personal data you send to The Company online.
11. Links to external websites
The website provides links to third-party sites and applications, which are not monitored by the company. We hold no responsibility for the collection or processing of personal data by these external websites or apps. This Policy does not pertain to activities conducted via such sites or apps
Before accessing or using any third-party websites or apps, we advise you to review their privacy policies thoroughly. Additionally, consider sharing personal data with them.
12. Amendments to this Policy
This Policy is subject to change at any time. If we make changes, you will be informed by the updated policy being posted on our website. Additionally, for significant modifications, we will try to notify you through the methods we deem appropriate and publish an announcement on our website. Any amendments, unless stated otherwise, will take effect upon publication of the revised policy
13. Your personal information rights
You have the right to request verification of the accuracy of your personal data, correct any inaccuracies, and delete any unnecessary data. Additionally, you can restrict the types of personal information processing.
Residents of the EEA, please visit this page
You have certain rights regarding the personal data you provide. To exercise these rights, please send an email to the address provided below
Access rights
The Company has the ability to verify the accuracy of the personal data processed about you. If confirmed, you can access your personal data
The Company is pleased to offer an electronic copy of your personal data currently being processed. Please note that a reasonable fee may apply for any additional copies. If you request, the data will be provided electronically
Access to personal data must not compromise the rights and freedoms of others. If such a request adversely affects someone's rights or freedoms, the company may deny or restrict the request.
Right to rectification
The Company reserves the right to amend any inaccurate personal data. You are entitled to request the completion of any incomplete personal data related to you, taking into account the purpose of processing
Right to Erasure
The following reasons apply: (a) Personal data is no longer needed for the purpose it was collected or processed; (b) You withdraw consent and no legal basis remains for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Personal data is processed unlawfully; or (f) Personal data must be deleted to comply with the company's legal obligations
This right is not applicable if processing is required (a) to fulfill a legal obligation under the law of the European Union or a member state; or (b) to establish, exercise, or defend legal claims
Processing restrictions
If you have concerns about the accuracy of your personal information, you can ask the company to limit its processing.
If you request restrictions on personal data, your information may only be retained with your consent, for establishing, exercising, or defending legal rights, protecting the rights of another individual, or for significant public interest reasons within the European Union or a member state
Data portability rights
If an automated system processes your information based on your consent or a contract to which you are a party, you are legally entitled to access and review the personal data you have provided to the company
You are entitled to request the transfer of your personal data directly from the company to another controller, provided it is technically feasible. Exercising your right to data portability does not affect your rights under the right of erasure. The right to data transfer does not compromise the rights or freedoms of others
Right to contest
You have the right to object to the processing of your personal data based on legitimate interests pursued by the company or a third party at any time. This includes any profiling that relies solely on those legitimate interests. However, if we can establish compelling legitimate grounds for processing the data, we may continue unless you can prove that your rights, freedoms, or interests, or the exercise, establishment, or defense of legal claims, take precedence over them
You are entitled to object to the processing of your personal data for direct marketing purposes at any time
Right to Refuse Consent
You can withdraw your consent for us to process your personal data at any time. Doing so will not impact the lawfulness and validity of any processing conducted under your prior consent.
You are entitled to file a complaint with the relevant regulatory authority.
You can file an appeal to a supervisory authority designated by a member state to safeguard the fundamental rights of individuals regarding the processing of personal data within the European Union
European Union and Member States' laws may restrict your rights concerning personal data, as outlined in this section 13.
We will supply the requested information under section 13 of this agreement within one month of receiving your request. If necessary, the timeframe may be extended to a maximum of two months, based on the nature and volume of requests. Within one month of receiving your request, we will inform you of any extension and the reasons behind it
Provided it does not conflict with section 13 of the law, the information you request under your rights pursuant to section 13 will be supplied at no cost. However, if the request is deemed unjustified or excessive, particularly if repeated, we may impose a reasonable fee to cover the administrative expenses of providing the information or carrying out the requested action. In certain cases, we may opt not to proceed
If there are uncertainties regarding the true identity of the individual who submitted your request, the company may request additional information.